Patient Safety

At Northeast Texas Periodontal Specialists, we have always practiced universal precautions and surpassed the recommendations of the CDC, the American Dental Association (ADA), and Texas Dental Association (TDA) guidelines.

In addition to what we’ve always been practicing, we will be taking these additional measures:

  • We have removed the use of our waiting room in order to practice safe distancing and removed all toys, magazines, and brochures
  • Our team will be wearing proper Personal Protective Equipment (PPE) including face shields, N95/KN95 masks, shoe covers, full gowns, gloves and hair covers
  • Hand sanitizer will be readily available for patient usage.
  • We will be minimizing the back and forth of paper, so we are going to be requesting payment over the phone prior to your appointment to keep you and our team safe.
  • We will be fogging the office approximately three times per day to provide additional disinfection and purification.
  • We have added HEPA air filtration in each operatory and in the hallway
  • A plexiglass shield has been installed at the front desk
  • We will be doing hourly disinfection sweep throughout the office and between patients
  • In all procedures where aerosol is present, you will see one or more of the following tools/equipment: high-velocity evacuation, extra-oral suction device, and/or Isodry to control aerosols during procedures.

When it is time for your next appointment, you may see some additional changes for patient and staff safety, along with our already strict infection control protocols:

  • We will call with a COVID pre-screening questionnaire 48-72 hours prior to your appointment, which will be given again upon arrival at your appointment
  • When arriving for your appointment, please wait in your vehicle and check-in by phone. We will meet you at the door and escort you to your treatment room when it is ready for your entry.
  • Patient’s temperature will be taken upon arrival
  • If you don’t arrive wearing a mask, one will be given to you and you will be expected to wear it until the doctor or assistant ask you to remove it.
  • No additional guests may attend the appointment with the patient (with the exception of parents of small children and those needing special assistance determined on a case-by-case basis)
  • You are invited to use the hand sanitizer readily available throughout the office
  • We prefer credit/debit card payment prior to your appointment to limit the paper exchange. If you chose to pay by check, we ask that you leave it in our while mailbox outside the office.

To make an appointment, please call our Rockwall office at 972-771-8640 or our Paris office at 903-785-4832.

As always, we will provide you the highest possible quality of care. Our protocols with sterilization and disinfection will provide a safe environment for not only our patients but for our team as well. If you have any questions, please feel free to reach out to us.

Thank you for entrusting us with your oral health!



How Can I Avoid SARS-CoV-2?

Since there is no vaccine for COVID-19, preventing exposure to the virus is the only defense that’s available.

How does the COVID-19 virus spread?

Transmission of COVID-19 tends to happen between people. This ordinarily occurs by way of respiratory droplets from coughing, sneezing, or speaking in close contact (within six feet) of other people. These droplets may come into the body through the mouth, eyes, or nose, and may also be directly inhaled into the lungs.

Please know that a person can be asymptomatic (have no symptoms) and still be contagious.

SARS-CoV-2 can also be caught by touching surfaces where respiratory have landed.

What can I do to defend myself?

The recommended ways to keep yourself safe from the virus are:

  • Use social distancing. Be sure to maintain a distance of six feet from other people when in public spaces.
  • You should wash your hands frequently. Ensure you are doing it the correct way.
  • If soap is not available, use a hand sanitizer containing a minimum of 60% alcohol.
  • Try not to touch your mouth, eyes, or nose until you have washed your hands beforehand.
  • Always wear a mask when around others in public.
  • Make sure to cover your mouth whenever you sneeze or cough.
  • Make sure to regularly disinfect surfaces.

How can I tell if I have COVID-19?

COVID-19 symptoms could be severe or mild. Check your temperature, should you believe you could have symptoms. COVID-19 symptoms are as follows:

  • Fever
  • Shortness of breath
  • Cough
  • Chills
  • Fatigue
  • Muscle and/or body aches
  • Sore throat
  • Headaches
  • Loss of sense(s) of smell or taste
  • Diarrhea
  • Runny nose or congestion
  • Nausea/vomiting

Who is most vulnerable?

While anyone can have serious complications because of COVID-19, those who are most vulnerable are those over sixty-five years old or who have an underlying medical condition, like:

  • Individuals who are immunocompromised
  • Heart disease
  • Lung disease or asthma
  • Liver disease
  • Individuals who are severely obese
  • Chronic kidney disease

What should I do if I think I have the virus?

For those who think they may have the COVID-19 virus, the Centers for Disease Control and Prevention provides a self-checker and a website with recommended guidelines to follow.